Originally Syndicated on April 20, 2023 @ 5:28 am
According to their marketers, eTrueNorth helps pharmacies with COVID-19 specimen collection. They claim to partner with the US Department of Health and Human Services (HHS) Improving Community Access to Testing (ICATT) program.
The eTrueNorth company claims to oversee COVID-19 testing at sporting events and retail establishments across the country. A team of medical professionals works with retail pharmacies’ claims to make point-of-care testing as simple as taking up a prescription for medication, assisting patients in receiving vital early diagnoses, and assisting health plans in delivering evidence-based treatment more quickly and affordably.
However, all of these claims fall flat when you read the reviews of the company:
eTrueNorth Reviews & Feedback
Let’s know actually what they actually are –
#1 Incomplete Covid test report
The patient in the case in question is blaming eTrueNorth for the incomplete and late report. Although they make no mention of it, they advertise a 72-hour turnaround. The calculation only takes into account business days and excludes the collection date. After making multiple calls, the patient eventually received her report, but it was incorrect.
#2 Disappointing report
The patient report for Covid-19 that was supplied was lacking, according to the above complaint against eTrueNorth. Two Covid tests were administered to the patient by eTrueNorth Company. Both test results had gaps in them.
#3 Ridiculous report
The findings of a significant number of eTrueNorth’s Covid tests were incomplete. One woman who had a bad experience with eTrueNorth shared her account of how her kid contracted covid from his girlfriend. Although she had a positive test, his son’s job required that he had a positive COVID test. Every symptom, indication, etc., was present in him. He underwent a Covid test, but it was not completed and was not returned for more than an entire week.
The patient’s husband and other family members underwent covid testing as well, but the eTrueNorth was used in each of the three locations. Every report contained false conclusions. Despite the fact that they decide to hold the examinations at diverse times and locations. His son’s employment was later lost as a result of inadequate reporting.
#4 Results take too much time
The above-mentioned eTrueNorth review indicates that it took 6 days to acquire the results. The patient claimed that the Covid test was useless. The patient had begun to work again when his test results were available.
#5 Super spreader covid testing site
According to one eTrueNorth user, they are mainly responsible for the high Omicron transmission rates. A super spreader COVID testing facility was installed for Thedacare in Wautoma. McKenzie asserts that he spent over a week around infectious individuals; they are not driven through due to the weather. After a while, he started to try to get closer to everyone, causing some of them to wait outside in the freezing temperatures.
He held out for over an hour. The eTrueNorth contact center’s conceited manager Sharon has now denied the request for a covid test, saying that “these are quick tests and cannot be done in cold.” The patient test schedule isn’t really followed by this firm, so it needs to be informed clearly.
#6 Failed testing report
In this above review, the patient is raising the issue of the samples’ poor handling and the results. In fact, they had to pass a PCR test in Vermont before they could enter Canada again. After finishing it the patient did not receive his report. As a result, based on his own experience, he cautions avoid completing any examinations at eTrueNorth.
#7 Report loss
According to the patient’s alleged remarks in the review up above, the website performed well. The Covid samples that have been submitted or reviewed are being shown or presented as lost report data. The patient also questions the continued use of eTrueNorth in light of its erroneous results.
#8 Shortage of test kit
The above information provided suggests that the patient utilized eTrueNorth to schedule the pickup of his test at a drugstore that didn’t even stock test kits.
#9 Unfair to their employees
The above Review emphasizes the efforts of eTrueNorth and is extremely important. That suggests that this company consistently provides low-quality work, reprimands and threatens employees, and shamelessly flouts the terms of their contracts. According to the location, they are the worst federal government contractor whatsoever.
#10 Bad behavior toward employees
According to a different evaluation of eTrueNorth, they are unable to provide the required paperwork defining the type of test or the findings. These things are completely worthless. He also mentioned how completely impolite the eTrueNorth employees are to their customers.
The Bottom Line
We can evaluate eTrueNorth’s company’s performance by looking at the above-mentioned reviews. We can say that this company still uses its advertisements to present a false image. Ultimately, because it affects people’s lives, this company has to use the samples to improve its leadership and operational practices.
